Tipico Sportsbook Earns iCAP Accreditation for Customer Protection
Tipico Sportsbook becomes the first sportsbook in the United States to achieve iCAP accreditation, reaffirming its commitment to customer safety and responsible gambling practices.
Setting the Standard in Customer Protection
Tipico Sportsbook has set a new benchmark in customer protection by earning Internet Compliance Assessment Program (iCAP) accreditation in New Jersey and Ohio. This prestigious accreditation recognizes Tipico's dedication to ensuring the safety and well-being of its customers, making it the first sportsbook in the United States to pursue and achieve this recognition.
The iCAP accreditation, administered by the National Council on Problem Gambling (NCPG), is considered the highest standard for online gambling player protection in the U.S. It is a testament to Tipico's commitment to upholding the highest standards of integrity and player safety in the industry.
The Fair Play Pledge: A Game-Changing Initiative
In February 2024, Tipico launched the Fair Play Pledge, a groundbreaking initiative that aligns closely with the standards set forth by iCAP. This holistic long-term program emphasizes transparency, clear communication, and responsible gambling practices to ensure that player protection remains at the forefront of operations.
- Clear communication of odds and promotions
- Streamlined access to the Tipico Help Center
- Limits and cool-off periods
- 24/7 human customer service
These features embedded in the pillars of the Fair Play Pledge have been instrumental in Tipico's journey towards achieving iCAP accreditation, showcasing their unwavering commitment to customer safety.
Recognizing Excellence in Player Protection
Tipico's Senior Vice President - Compliance & Legal, Bryan Schroeder, expressed his pride in the team for their efforts in continuously improving safety and clarity for customers. The company's primary goal is to ensure that customers have the best possible experience when placing bets, fostering trust and loyalty among its user base.
Achieving iCAP accreditation requires a comprehensive evaluation of company governance, customer support initiatives, employee training procedures, and efforts in research and education. Tipico's commitment to excellence in player protection has been recognized through this prestigious accreditation, valid through March 2026.
Commendations from Industry Leaders
An audit of Tipico's Responsible Gaming practices conducted by Gambling Integrity praised the development of the Fair Play Pledge and its alignment with the spirit of iCAP. Keith Whyte, NCPG Executive Director, commended Tipico for their dedication to player protection and responsible gambling best practices, setting a standard for the industry.
For more information about Tipico's commitment to customer safety and responsible gambling practices, visit www.tipico.com/us or www.tipico.com/us/fair-play-pledge.
About Tipico North America
Tipico is a leading global sports betting company offering cutting-edge digital and mobile betting entertainment. Headquartered in Hoboken, New Jersey, Tipico provides a safe and clear holistic gambling platform in accordance with the Tipico Fair Play Pledge. The company hosts online sports betting across 30 different sports in New Jersey, Ohio, Iowa, and Colorado, as well as an online casino in New Jersey. For more information, please visit: www.tipico.com/us, or www.tipico-group.com.
Contact: Dan [email protected]
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